The Review Machine 15.0

5SRR LLC – Freeware – iOS
out of 11 votes

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The Review Machine empowers businesses and professionals to take charge of the review process effectively. This innovative tool allows for the seamless solicitation of customer feedback at the point of service. Users of The Review Machine can conveniently reach out to customers via text or email, requesting them to share their experiences. Importantly, the platform ensures user privacy by utilizing its integrated text and email servers to maintain anonymity during communication.
Furthermore, The Review Machine offers a robust selection of review sites where feedback can be posted, including popular platforms like Google, Yelp, and Facebook, along with numerous industry-specific websites.
In cases where customers indicate a negative experience by providing a rating below 4 stars, they are directed to a dedicated feedback form rather than a public review site. This mechanism enables dissatisfied customers to articulate their concerns privately, facilitating direct communication with the business owner for swift issue resolution and potential conversion into a positive review.
<ul>
<li>Requests reviews via text messages and emails.</li>
<li>Submits customer reviews directly to selected review sites.</li>
<li>Maintains user privacy by leveraging its own secure information delivery system.</li>
<li>Reroutes feedback below 4 stars to a contact form for private resolution with the business owner.</li>
</ul>
Businesses seeking to leverage these features must complete an activation process to access this valuable application.

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